BT Group warns AI will shrink workforce further: smaller by 2030 with £3 billion cuts

BT Group's CEO Allison Kirkby reveals AI-driven job cuts could surpass 40,000 as the company targets £3 billion ($4 billion) in savings by 2030, signaling a major transformation in UK telecommunications workforce and operations.

Sources:
PhoneArena
Updated 10h ago
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Sources: PhoneArena
BT Group, the UK telecommunications giant, is preparing for further workforce reductions driven by advances in artificial intelligence. CEO Allison Kirkby highlighted that AI could accelerate job cuts beyond the 55,000 roles already targeted in 2023, as the company aims to streamline operations and save £3 billion.

"As BT continues to explore what artificial intelligence can offer, there may be a chance for the company to become even smaller by 2030," Kirkby said, signaling a significant transformation in the company’s structure.

The 2023 announcement included plans to cut up to 55,000 jobs, including contractors, as part of a broader effort to reduce costs and improve efficiency. The integration of AI technologies is expected to deepen these cuts, reshaping BT’s workforce and operational model.

"Advances in AI could further deepen the job cuts under way at the British telecoms company," the CEO noted, underscoring the impact of automation and digital innovation on employment.

BT Group provides a wide range of services including broadband, mobile, fixed-line, and digital television, making these changes significant for the UK telecom sector.

The company’s focus on AI-driven efficiency reflects broader industry trends where automation is reshaping labor needs, with BT positioning itself to remain competitive in a rapidly evolving market.

Key stats:
- 55,000 jobs targeted for cuts in 2023
- £3 billion in savings expected
- Potentially smaller workforce by 2030 due to AI

BT’s strategic shift highlights the growing influence of AI on traditional industries and the challenges companies face balancing innovation with workforce impacts.
Sources: PhoneArena
BT Group CEO Allison Kirkby warns that advances in artificial intelligence could lead to further workforce reductions beyond the 55,000 job cuts announced in 2023, potentially shrinking the company by 2030 with £3 billion in savings as it streamlines operations.
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The Headline

BT plans deep job cuts driven by AI by 2030

Key Facts
  • In 2023, BT announced plans to cut up to 55,000 jobs, including contractors, as part of a broader effort to streamline operations.PhoneArena
  • BT Group expects to cut over 40,000 jobs due to advancements in AI.PhoneArena
  • CEO Allison Kirkby stated AI could lead to even deeper job cuts aiming to reduce costs by £3 billion ($4 billion) by 2030.PhoneArena
  • Kirkby noted BT may become even smaller by 2030 as AI adoption accelerates.PhoneArena
The FT report quotes BT Group Chief Executive Allison Kirkby who says that advances in AI could further deepen the job cuts under way at the British telecoms company.
PhoneArena
PhoneArena
Background Context

BT Group's telecom services and UK base

Key Facts
  • BT Group is a major telecommunications company based in the United Kingdom, providing broadband, mobile, fixed-line, and digital television services.PhoneArena
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