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Providers Must Know Payer Contracts; PBMs Control 80% of Market; Orlando Health Reduces Wait Times

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    • Matt Mulherin, chief growth officer for AC3 Health, emphasized that providers must know every detail of payer contracts and come to contract talks armed with data to back up arguments.1
    • Sucharu 'Chris' Prakash, MD, highlighted that the Big 3 pharmacy benefit managers (PBMs) control 80% of the market and dictate who gets to fill prescriptions, impacting patient access to medications.1
    • Prakash proposed several reforms for PBMs, including increasing transparency and limiting out-of-pocket costs for patients, which would help address the challenges faced by patients in accessing medications.1
    • The Orlando Health Care Institute's centralized prior authorization team reduced patient wait times for medications to less than 48 hours by utilizing AI tools and pharmacist involvement.1
  • Matt Mulherin, chief growth officer for AC3 Health, emphasized that providers must know every detail of payer contracts and come to contract talks armed with data.
  • Sucharu 'Chris' Prakash, MD, noted that the Big 3 pharmacy benefit managers (PBMs) control 80% of the market, impacting patient access to medications.
  • Prakash proposed reforms for PBMs, including increasing transparency and limiting out-of-pocket costs for patients.
  • The Orlando Health Care Institute reduced patient wait times for medications to less than 48 hours by utilizing AI tools.

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