Pallet raises $27 million to scale AI automation in $11 trillion logistics industry

Logistics startup Pallet has secured $27 million in a Series B funding round to expand its AI-driven automation platform aimed at transforming the $11 trillion global logistics industry, which largely depends on outdated software and manual processes.

Pallet's flagship AI platform automates back-office operations such as order entry, quoting, and portal updates, delivering results 10 times faster and at less than half the cost of traditional staffing, according to General Catalyst.

The new funding will enable Pallet to scale its AI infrastructure and continue developing what General Catalyst describes as a "new operating system for the logistics industry."

Raman, a company representative, highlighted a case where a mid-sized carrier reallocated 25 employees previously engaged in repetitive order entry tasks, resulting in millions of dollars in savings.

This investment underscores the growing demand for AI solutions that streamline logistics operations, reduce costs, and improve efficiency in a sector critical to global commerce.

"The logistics industry is ripe for disruption," said General Catalyst, emphasizing the potential impact of Pallet's technology on an industry that has long relied on legacy systems.

With this infusion of capital, Pallet aims to accelerate its mission to modernize logistics workflows and drive significant operational improvements across the sector.

Logistics startup Pallet raised $27 million in a Series B round to scale its AI platform automating back-office operations in the $11 trillion logistics industry. The platform accelerates tasks like order entry and quoting, cutting costs by over half and boosting efficiency tenfold, General Catalyst said.