Elon Musk vows major operational improvements at X after global outage

Elon Musk's social media platform X, formerly Twitter, experienced a significant global outage on May 24, 2025, affecting tens of thousands of users worldwide, including a large number in India. The disruption lasted nearly two hours and was reportedly caused by a fire at a data center in Hillsboro, Oregon.

In response, Musk acknowledged the need for "major operational improvements" and vowed to increase his personal involvement in the company's operations. He posted on X, "Back to spending 24/7 at work and sleeping in conference/server/factory rooms. I must be super focused on X/xAI and Tesla (plus Starship launch next week), as we have critical technologies rolling out."

The outage highlighted vulnerabilities in X's infrastructure and Musk admitted he may have been too distracted from critical business operations. The incident has prompted a renewed focus on ensuring platform stability and reliability as Musk prepares for upcoming technology launches.

"As evidenced by the X uptime issues this week, major operational improvements need to be made," Musk said, emphasizing the urgency of addressing these challenges.

The outage was widely reported, with Downdetector.com showing a surge to 2,212 outage reports at around 6:20 p.m. IST, underscoring the scale of the disruption.

Musk's commitment to round-the-clock engagement signals a shift towards prioritizing operational excellence at X amid growing user expectations and competitive pressures in the social media landscape.

Elon Musk vowed major operational improvements at his social media platform X after a global outage on May 24, 2025, caused by a data center fire in Oregon. The outage left users worldwide, including tens of thousands in India, unable to access the service for nearly two hours.