- Xbox discs are subject to 'entitlement checks,' but they should still be playable offline.
- Xbox technology chief Scott Van Vliet stated that while physical game discs are subject to licensing inspections, that shouldn’t have prevented them from working during the outage.
- Van Vliet mentioned, 'We’re looking into reports that some players were unable to access games using discs as expected during the service interruption. Disc-based entitlement checks should not prevent players from accessing their games and this is by design.'
- Van Vliet stated that Xbox has identified an issue that prevented some consoles from correctly using saved entitlements during the outage.
- A fix to prevent the issue from happening again will be rolled out in an upcoming update.
- Game discs for Xbox One and Series S/X consoles include encrypted files with the licenses attached, but games with full disc support should be available for offline use.
Xbox technology chief Scott Van Vliet addressed concerns regarding a recent outage that affected players' ability to access disc-based games. He clarified that while Xbox discs undergo entitlement checks, these checks should not hinder offline play.1234
"We’re looking into reports that some players were unable to access games using discs as expected during the service interruption. Disc-based entitlement checks should not prevent players from accessing their games and this is by design," Van Vliet stated.
The issue arose from a failure in some consoles to utilize saved entitlements during the outage, which also impacted offline mode functionality. Van Vliet confirmed that Xbox has identified this problem and is working on a solution.
Xbox confirmed the issues had been resolved on Monday evening, and a fix to prevent this from happening again will be rolled out in an upcoming update.
As noted, game discs for Xbox One and Series S/X consoles include encrypted files with the licenses attached, but games with full disc support should be available for offline use.
This incident highlights the importance of reliable entitlement checks for physical game media, especially during service interruptions.
“Scott Van Vliet stated that Xbox identified an issue preventing some consoles from using saved entitlements during the outage, which should not have affected disc access. He added, 'We’re looking into reports that some players were unable to access games using discs as expected during the service interruption.'”
