- Microsoft acknowledged the issue, which began earlier today, July 27, and said its teams were working on it.
- Xbox is suffering a major outage that’s affecting account and profile sign-in, viewing games on the store, and playing games.
- CEO Asha Sharma came under fire after announcing layoffs of 3,200 employees and applying for H-1B visas.
- Sharma stated in a letter to employees that the division's "business is not healthy."
- Microsoft's current resolution status for the issues is listed as "pending."
- Asha Sharma was appointed CEO of Xbox in February by Indian Microsoft CEO Satya Nadella.
- Xbox reportedly employs approximately 16,000 people worldwide.
- Last month, Microsoft disclosed plans to terminate around 4,800 positions, which constitutes roughly 2.1 percent of its global workforce.
Microsoft's Xbox is currently facing a major outage that began on July 27, impacting account sign-ins, game access, and the ability to view games on the store. The company has acknowledged the issue and is actively working on a resolution, with the status listed as pending.
In the midst of this technical crisis, CEO Asha Sharma is under scrutiny following her announcement of layoffs affecting 3,200 employees. This decision has sparked outrage among users, particularly as Sharma has also applied for 5,000 H-1B visas this year, leading to accusations of job theft from American workers. One user expressed their frustration on social media, stating, “Xbox Indian CEO Asha Sharma just announced firing 3,200 Americans.”36

Sharma, who was appointed CEO in February by Microsoft CEO Satya Nadella, described the division's business as “not healthy” in a letter to employees. The layoffs come on the heels of Microsoft’s broader plan to cut around 4,800 positions, which represents approximately 2.1 percent of its global workforce. Xbox reportedly employs around 16,000 people worldwide, raising concerns about the future of the division amidst these significant changes.78
“The outage is impacting account sign-in, game library access, and game launches, with Microsoft stating that a resolution is pending. Amid this, CEO Asha Sharma is under fire for announcing layoffs of 3,200 employees and applying for H-1B visas, raising concerns about job security.”
