- The outage has been going on since Sunday evening.
- Xbox's initially reported the outage on Sunday at about 11PM ET, and it has also prevented people from logging in, launching apps, or finding games on the Xbox store.
- A 2:41PM ET post mentioned 'Things are slowly improving,' and the company is apologizing for 'the long-running nature of this issue.'
- Xbox Support apologized to users for the long wait for a fix, stating, "Things are slowly improving, though players worldwide may still experience failures launching games, along with potential sign-in and purchase issues."
- During the outage, users trying to boot up games tied to Game Pass received error code 0x87e107df, indicating the license couldn’t be verified.
- The status page indicates that disc-based games should now work, but users might still run into issues with digital and backward-compatible games.
- Microsoft is currently experiencing widespread service disruption, affecting multiple parts of its online ecosystem.
- As of this writing, there are "major outage" conditions across four services: Account & Profile, Games & Gaming, Store & Subscriptions, and Apps & Mobile.
- The Account & Profile status warns that users may be unable to sign in, get disconnected mid-session, or lose access to features that require sign-in.
- The Store & Subscriptions page notes that some games may not appear in the Store, while the Apps & Mobile status flags problems launching apps.
- All four services list the issue as identified, with a fix still pending.
- Data shows that the bulk of user complaints center on launching games, which accounts for 65 percent of reported problems.
- The official Xbox Support account stated that engineers were "actively working to mitigate" errors affecting sign-in, game libraries, and game launches.
- Team Xbox posted a follow-up update at 2:03 PM EST, stating "our teams are focused on multiple investigation angles and remain hard at work."
Xbox's server outage, which began Sunday evening, has disrupted sign-in and game launches for users worldwide. The company confirmed that the outage affects multiple services, including Account & Profile, Games & Gaming, Store & Subscriptions, and Apps & Mobile.1101112
As of now, Xbox Support has acknowledged that 65% of user complaints are related to launching games, with additional issues reported in gameplay and server connections. The outage was first reported around 11 PM ET on Sunday, and users have experienced difficulties logging in, launching apps, and accessing the Xbox store.4514
In a post at 2:41 PM ET, Xbox Support stated, “Things are slowly improving,” while apologizing for the prolonged nature of the issue. Despite these improvements, users may still encounter problems with digital and backward-compatible games, although disc-based games are reportedly functioning again.
The official Xbox Support account has reassured users that engineers are “actively working to mitigate” the errors affecting sign-in and game launches. The status page indicates that all four affected services have identified the issues, but a complete fix is still pending. Xbox's games division is focused on multiple investigation angles to resolve the ongoing disruptions.13
Overall, the situation remains fluid, with players continuing to report issues as Xbox works towards a resolution.
“As of now, users are still experiencing issues with digital and backward-compatible games, while disc-based games are reportedly functional. Xbox Support noted that 65 percent of user complaints are related to launching games, highlighting the scale of the disruption.”
Mashable
