- Microsoft 365 is experiencing a widespread outage affecting Outlook, Teams, and Xbox, with thousands of users unable to log in as the company investigates the ongoing disruption.
- Reports of downed email and Teams accounts spiked at roughly 8 a.m. Thursday on Downdetector, a site where users can report internet and network disruptions.
- Users also reported issues with Microsoft’s Azure cloud services, the company’s AI Copilot models, and Xbox.
- Just after 10:30 a.m. ET, business and enterprise users started reporting outages for Microsoft 365, Outlook, Teams, Sharepoint, OneDrive, Copilot, Azure, Xbox Live, and the Microsoft Store.
- The cause of the outage and how long it will last remain unknown.
- A widespread outage is disrupting access to several websites and applications on Thursday morning.
- Downdetector also showed reports on access issues with other online services at about the same time, such as Amazon Web Services, Cloudflare, OpenAI, Fortnite, Dropbox, and more.
- Microsoft said it was investigating issues with Microsoft 365 services.
A widespread outage affecting Microsoft 365 services, including Outlook, Teams, and Xbox, has disrupted access for thousands of users. Reports began surfacing around 8 a.m. Thursday, with significant spikes in complaints noted on Downdetector.123478
Microsoft confirmed that some users in North America were experiencing issues accessing various services. By 10:30 a.m. ET, business and enterprise users reported outages across multiple platforms, including SharePoint, OneDrive, and Azure. The company stated, "We've confirmed some users in North America are experiencing issues accessing or using various Microsoft 365 services."5
The outage also affected Microsoft’s AI Copilot models and Xbox Live, with users unable to log in or access services. Downdetector indicated that the disruption coincided with issues reported for other online services, such as Amazon Web Services and Cloudflare.
Microsoft is currently investigating the cause of the outage, which remains unknown. The company has rerouted traffic to alleviate some of the issues, but the duration of the disruption is still unclear. Previous outages in January and April had similarly affected Microsoft Outlook and other services, raising concerns about the reliability of the platform.69
As of 2 p.m., reports of problems had decreased significantly, with fewer than 30 users still experiencing issues, but the overall impact of the outage has raised questions about service stability moving forward.
“Reports of downed services spiked at roughly 8 a.m. on Downdetector, with users also experiencing issues with Azure, Copilot, and Xbox Live. The outage follows previous disruptions in January and April, though the cause remains unknown.”
