- Typhoon Dolphin, the 13th typhoon of the year, made two landfalls in Zhejiang on Sunday, and the village suffered torrential rain on Monday.
- Local officials of Shimen Village in east China's Zhejiang Province took the lead in carrying out emergency rescue after flash flood brought by Typhoon Dolphin.
- Shanghai's two major airports, Pudong and Hongqiao, mobilized extra resources to assist stranded travelers, coordinate flight rescheduling and provide essential services due to cancellations caused by Typhoon Dolphin.
- The rising water level caused waterlogging in many residential houses, and local officials took swift responses by rescuing and helping villagers.
- Wang Wencai, Shimen Village's Party secretary, said they were busy dredging because mud would stick on the tarred road, so they needed to clean it quickly.
- Some villagers' homes were flooded and needed draining; these houses are less than 10 meters from the river, and the rising water rushed directly into the buildings.
- Wang, along with other local officials, tried their best to clear the floodwater as quickly as they could, and a villager, Fu Wenlian, noted that officials offered help because she and her husband couldn't handle the mud alone.
- Wang also helped to coordinate other relief arrangements, such as rescuers, vehicles and supplies.
- Wang stated they haven't had proper sleep for three days, lying on the desk for a while, staying in the village the entire time, and resolving issues reported by villagers in a timely manner due to the severe flood situation.
- At Pudong International Airport, passenger volumes were relatively light after many cancellations were announced the previous night, but additional flights were called off throughout the day as winds picked up.
- Airlines on site issued updated flight adjustment notices and opened dedicated counters to handle ticket refunds and rescheduling.
- Airport service center staff helped foreign passengers whose bookings were made through overseas platforms and who had failed to have immediate contacts with airlines.
- A traveler from Italy praised the airport's help in rearranging flights and providing train tickets from the new airport station after his flight to Chongqing was canceled, noting he had a connecting flight to Milan.
- The airport added temporary free rest areas with charging outlets inside terminals, and restaurants and retail stores increased supplies of hot meals, drinking water, snacks, and daily necessities.
- Cao Ming, director of the check-in office at Shanghai Pudong ground service department at China Southern Airlines, said dedicated staff were arranged to guide and safely disperse travelers, with appropriate accommodation arrangements for vulnerable groups such as the elderly, the sick, and pregnant women.
Typhoon Dolphin, which made landfall in Zhejiang, has wreaked havoc across eastern China, leading to significant flooding and flight disruptions. Shanghai's airports, including Pudong and Hongqiao, faced hundreds of flight cancellations, prompting a swift response from airport authorities.1234
At Pudong International Airport, passenger volumes were light after many cancellations were announced, but as winds intensified, more flights were grounded. Travelers expressed understanding despite the inconvenience. "We are a group of 12 flying to Dalian, and we were only told our flight was canceled right as we were about to check in. But because it's due to weather factors, we understand," said a traveler.15
Airport staff worked diligently to assist stranded passengers, opening dedicated counters for ticket refunds and rescheduling. "We have arranged dedicated staff to guide and safely disperse travelers. Depending on the travelers' situations, we are also making appropriate accommodation arrangements, particularly for vulnerable groups, such as the elderly, the sick and pregnant women," said Cao Ming, director of the check-in office at Shanghai Pudong ground service department at China Southern Airlines.20
In addition to passenger support, local officials in Shimen Village initiated emergency rescue operations as torrential rains led to severe flooding. "Now, we are busy dredging as the mud will stick on the tarred road after a while. Therefore, we need to clean it as quickly as possible," said Wang Wencai, Shimen Village's Party secretary. Many homes were inundated, with rising water levels causing significant damage. Villagers received assistance from local officials, who coordinated relief efforts amid the crisis.567111213
"We haven't had any proper sleep for three days. Basically, we just lie on the desk for a while. We have been staying in the village this entire time. Since the flood situation is quite severe, we need to resolve issues reported by the villagers in a timely manner," Wang added.
“The typhoon made two landfalls in Zhejiang on Sunday, and Shimen Village suffered torrential rain on Monday, flooding homes less than 10 meters from the river. Local officials, including Party secretary Wang Wencai, have been working without proper sleep for three days to dredge mud and drain water.”
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