Synchrony opens its largest global Experience Center in Hyderabad; launches global experience hub in city
Rachana BahadurFlorin ArghirescuSynchrony FinancialSynchrony

Synchrony opens its largest global Experience Center in Hyderabad; launches global experience hub in city

Synchrony has inaugurated its largest global Experience Center and a revamped Innovation Station in Hyderabad, marking a significant investment in India. The nearly 6,000-square-foot facility is the company's third Experience Center worldwide, designed to enhance collaboration and innovation among employees, customers, and partners.

analyticsindiamag.com+1 source39 min ago
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Synchrony has launched its largest global Experience Center and a reimagined Innovation Station in Hyderabad, India, emphasizing its commitment to innovation and technology.1345

The nearly 6,000-square-foot facility is the company's third Experience Center globally, following two in the United States.2

The Experience Center is designed to allow employees, customers, and partners to explore Synchrony’s products and technologies through interactive customer journeys, virtual reality demonstrations, and real-world business use cases across various platforms including Health & Wellness, Home & Auto, and Digital.

Complementing this, the Innovation Station will facilitate prototype development, technology exploration, and innovation challenges, fostering a collaborative environment for employees.

“Innovation happens when technology, talent and customer insights come together,” said Florin Arghirescu, EVP and Chief Technology Officer. He highlighted the importance of the India Experience Center in enhancing Synchrony’s global capabilities.

“This is a proud milestone for Synchrony India,” stated Rachana Bahadur, SVP and Country Head – India, emphasizing the center's role in supporting over 6,000 colleagues and enhancing their understanding of customer needs.

India's role is increasingly pivotal in advancing Synchrony’s global business, with teams developing AI-powered solutions, cloud-native applications, and cybersecurity capabilities. The Experience Center and Innovation Station are set to evolve continuously, introducing new technologies and customer experiences for years to come.

Key Insight
“The nearly 6,000-square-foot facility is Synchrony's third global experience center, joining two in the United States. It features interactive customer journeys, VR demonstrations, and an Innovation Station for prototyping and hackathons.”
CuriousCats studied:
1
analyticsindiamag.com
“US-based has launched its largest global Experience Center and a reimagined Innovation Station at its Hyderabad campus.”
analyticsindiamag.com →
2
Deccan ChronicleDeccan Chronicle
“Synchrony, a leading consumer financing company, announced the launch of its largest global Experience Center alongside a reimagined Innovation Station at its Hyderabad campus, reinforcing its long-term investment in India as a strategic hub for technology, innovation and enterprise capabilities.”
Deccan Chronicle →
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