PlayStation to end physical discs by 2028; PS5 owners protest by cancelling PS Plus but analysts: 'they now wait for this storm to pass'
Daniel AhmadDr. Serkan TotoNiko PartnersPlayStationSonyKantan Games

PlayStation to end physical discs by 2028; PS5 owners protest by cancelling PS Plus but analysts: 'they now wait for this storm to pass'

Sony plans to eliminate physical discs for PS5 games by 2028, prompting over 200,000 signatures on a petition and widespread cancellations of PS Plus subscriptions. Analysts suggest that despite the backlash, Sony is unlikely to reverse its decision due to the financial benefits of digital sales.

IGN9h ago
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Sony's decision to transition to an all-digital future for PS5 games by 2028 has sparked significant backlash among users, leading to a petition that has garnered over 200,000 signatures. Many PS5 owners are expressing their discontent by cancelling their PS Plus subscriptions, sharing screenshots on social media as proof.2

Despite the protests, analysts believe that Sony is unlikely to reverse its decision. Dr. Serkan Toto, CEO of Kantan Games, noted that even if 500,000 users cancelled their subscriptions, it would represent only 1% of Sony's business, which has over 120 million active PlayStation users and around 50 million PS Plus subscribers. The financial implications of this shift are significant; for instance, Sony retains 100% of the revenue from digital downloads, compared to only 65% from physical copies after retailer cuts and manufacturing costs.

The move to digital not only enhances profit margins but also eliminates costs associated with manufacturing and distribution. Daniel Ahmad, Director of Research & Insights at Niko Partners, suggested that while Sony may respond to the backlash, a full reversal is unlikely. The digital model is simply too lucrative for the company to ignore.

Key Insight
“The petition against the disc phase-out has surpassed 200,000 signatures, yet analysts note that even a 500,000-subscriber cancellation would be just 1% of PS Plus users. Sony retains 100% of digital first-party revenue versus 65% on physical copies, making the all-digital move financially irresistible.”
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“Sony has upset at the move to an all-digital future for all new PS5 games launched from January 2028 onwards”
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