- Otter.ai has secured $320M in repayable financing from General Catalyst’s Customer Value Fund.
- The deal is non-equity: Otter repays it with interest, so shareholders are not diluted.
- Otter has 40M+ users but has not disclosed the enterprise revenue it is betting on.
- Otter plans to use the funds for enterprise growth, go-to-market strategy, international expansion, and product development.
- Otter passed $100 million in annual recurring revenue in March 2025.
- In July 2025, Otter launched an Enterprise agent that coaches users during live calls.
- Founded in 2016 by Sam Liang, a former Google engineer.
- By February 2023, Otter surpassed 1 billion meetings transcribed.
- Last equity round was a $50 million Series B in 2021.
Otter.ai has successfully secured $320 million in repayable financing from General Catalyst’s Customer Value Fund, a strategic move aimed at enhancing its AI meeting tool for enterprise clients. This non-equity deal allows Otter to expand without diluting shareholder equity.
CEO Sam Liang emphasized that the funds will be allocated towards enterprise growth, a robust go-to-market strategy, international expansion, and product development. The company plans to double or triple its sales and marketing budget and grow its sales team, particularly focusing on markets outside the US.
Otter.ai has seen significant growth, boasting over 40 million users, a substantial increase from 25 million last year, and has transcribed over 1 billion meetings. The company reported crossing $100 million in annual recurring revenue in March 2025, showcasing its strong market presence.

Despite the competitive landscape, with rivals like Fireflies.ai and Zoom, Otter aims to leverage its unique capabilities in capturing voice data to provide actionable insights for enterprises. Pranav Singhvi, Partner at General Catalyst, noted, “Voice is one of the biggest untapped opportunities in enterprise AI, and Otter is at the forefront of it.”
The company is also innovating with features like Live Assist to enhance user experience during meetings, addressing the inefficiencies often associated with back-to-back meetings.
“The financing is structured as repayable capital, so shareholders avoid dilution, and Otter plans to double or triple its sales and marketing budget. With 40M+ users and over 86% of the Fortune 500, the company faces a federal class action over recording consent.”



