OpenAI says 'implementing mitigation' to ChatGPT service disruption affecting image generation, Codex, custom GPTs; core functionality restored but FedRAMP issues persist

OpenAI's ChatGPT experienced a significant service disruption on Tuesday, affecting image generation, Codex, and custom GPTs. Users reported issues accessing features, with complaints peaking between 1 pm and 2 pm, according to Downdetector, which noted that 75% of issues were related to ChatGPT.³⁵

While core functionality has been restored, ongoing problems remain in FedRAMP workspaces, impacting workspace analytics, conversation search, and user invites. OpenAI acknowledged the elevated error rates and is actively working on a complete fix. The company stated, "We are working to resolve these issues and will share further updates when more information is available."²

The disruption has raised concerns among users, particularly in India, which has over 100 million weekly active users on ChatGPT, making it OpenAI's largest market outside the U.S. Users reported difficulties generating images and accessing past conversations, with many taking to social media to share their experiences.

OpenAI's status dashboard confirmed that multiple services were affected, and while text-based functionalities continued to work for many, the outage highlights the reliance on ChatGPT for various tasks, including coding and research. As the company works to resolve these issues, users remain hopeful for a swift return to normal functionality.