Microsoft is retiring Teams' "Together Mode," citing it "increases cognitive load for users" and steering users toward Gallery mode.

Microsoft is set to retire the "Together Mode" feature in Teams starting June 30, citing increased cognitive load for users. The change aims to improve user experience by directing resources toward the new Gallery mode.

Sources:
heise online+1
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Sources: heise onlineEngadget
Microsoft is retiring the "Together Mode" from Teams, originally introduced during the pandemic to foster a sense of connection.
The decision, effective June 30, stems from findings that it "increases cognitive load for users," as noted by Microsoft product manager Katarina Tranker in a blog post.
Studies indicated heightened brainwave activity among users of the mode, sparking concerns over its effectiveness.
"The mode also adds implementation complexity across platforms," Microsoft explained, highlighting issues like choppy video experiences on devices with limited processing power.
With many users previously expressing dissatisfaction with Teams due to its complexity, the retirement of Together Mode aims to address this by moving to Gallery mode, which supports smoother video on modest devices.
Microsoft emphasizes that Gallery mode will allow for enhancements like "super-resolution, denoising and improved color accuracy" while simplifying the meeting interface.
As organizations pivot towards more streamlined tools for both remote and hybrid work settings, ditching Together Mode could signal a shift towards a better user experience in digital collaboration.
Critics remain cautious, noting that Microsoft must redirect resources towards foundational improvements to avoid further user dissatisfaction.
"Ditching Together could help with both of those issues," provided Microsoft focuses on the enhancements it promises.
Sources: heise onlineEngadget
Microsoft is retiring Teams' "Together Mode" due to concerns it "increases cognitive load for users" and complicates implementation across platforms. Beginning June 30, users are encouraged to transition to Gallery mode, which promises smoother video performance and a simplified interface for collaboration.
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The Headline

Microsoft retires Teams Together Mode

Key Facts
  • Microsoft is retiring the “Together Mode” from Teams, a display format intended to improve digital collaboration. The mode will be removed starting June 30.heise online
  • This decision was announced by Katarina Tranker, a Microsoft product manager, in a blog post.heise online
  • Microsoft justified chopping Together mode by saying it "increases cognitive load for users" and "adds implementation complexity across platforms," and suggested that it can create a choppy video experience on mobile and other "modest" devices.Engadget1
  • Gallery mode will allow "smoother video on modest devices," via the adaptive video tile counts that prevent machine overload, and will simplify the meeting interface.Engadget1
  • Microsoft added the Teams "Together" feature during the COVID-19 to help employees feel as if they were working together in the same space. Now that everyone is mostly back, the company is doing away with the feature and steering users toward Gallery.Engadget1
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Background Context

Context on Teams and user feedback

Key Facts
  • Studies by the company found increased brainwave activity in test subjects who used the “Together Mode”.heise online
  • Organizations that used the “Together Mode” to represent their brand should instead use their backgrounds.heise online
  • A big elephant in the room is that Teams is widely disliked by users, often due to its complexity.Engadget1
  • Ditching Together could help with both issues of dislike and complexity, provided Microsoft redirects resources toward making the "foundational video improvements" that it's promising.Engadget1
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