- Gatwick Airport has been left without running water across both terminals due to a supply issue.
- Travellers have reported issues with flushing toilets due to the shortage of water.
- No drinks can be made at cafes, and people are struggling to get tea or coffee at the airport.
- Gatwick Airport stated that a water issue in the Horley area is causing disruption and is currently under investigation.
- Bottled water is being made available to passengers and staff across the airport as a contingency measure.
- SES Water reported that customers in Surrey, West Sussex, and Kent are experiencing low water pressure or loss of supply.
- Passengers are reporting no water fountains, no flushing toilets, and no hand washing facilities.
Gatwick Airport is facing a severe water outage affecting both terminals, with reports of non-flushing toilets, stopped water fountains, and no drinks available. The disruption is due to a supply issue at the Bough Beech Water Treatment Works, impacting water pressure in the surrounding areas.13
Passengers have expressed frustration, with one stating, “Gatwick has lost access to running water after days of disruption. We’re talking about the UK’s second busiest airport here… Our country is crumbling.” Another traveller lamented, “I can’t even have an airport pint because they have… no running water. Gatwick is the worst!”

In response, Gatwick Airport confirmed the issue, stating, “A water issue in the Horley area is causing disruption at the airport this morning. The problem is affecting water supply in both terminals and is currently under investigation.” They are providing bottled water to passengers and staff while implementing contingency measures to ensure passenger welfare.45

SES Water, which serves parts of Surrey, West Sussex, and Kent, reported that customers are experiencing low water pressure or loss of supply. They are delivering bottled water to vulnerable customers while working to restore normal supplies. “We apologise to everyone affected. We’re working hard to return water supplies to normal,” SES Water stated.6
Despite the ongoing issues, the airport has confirmed that there has been no impact on flights.
“Flights at Gatwick remain unaffected as bottled water is distributed to passengers and staff. SES Water is working to restore supplies after a fault at its Bough Beech Treatment Works left thousands of customers in Surrey, West Sussex, and Kent without running water.”
