Sources: 
The Bangalore Metro Rail Corporation Limited (BMRCL) has rolled back its decision to charge commuters for using toilets at 12 Namma Metro stations in Bengaluru after facing public backlash and protests.
Initially, users were charged
₹2 for urinal use and ₹5 for toilet use. This fee was introduced to ensure high-quality maintenance rather than to generate revenue.
However, the move sparked protests from commuters and activists who argued that access to toilets is a basic necessity and should not come with a cost.
Activist T. Narasimha Murthy welcomed the rollback, stating,
“This is a good decision. Toilets are a basic necessity and should be provided free of cost.”The reversal highlights the importance of public amenities being accessible without financial barriers, especially in public transport systems where convenience and hygiene are critical.
BMRCL’s decision to initially impose the fee was aimed at maintaining cleanliness and quality, but the public response underscored the need for free access to such essential facilities.
This episode reflects growing civic engagement and the power of public opinion in shaping urban infrastructure policies in Bengaluru.
Sources: 
Bangalore Metro Rail Corporation Limited (BMRCL) has withdrawn the ₹2-₹5 fees for toilet use at 12 Namma Metro stations following public protests. Activist T. Narasimha Murthy praised the move, emphasizing that toilets are a basic necessity and should be free.