- Apple opened preorders for the iPhone Duo on October 16.
- Apple stated demand for iPhone Duo was "nothing short of extraordinary" and pushed shipping dates to 2027 soon after pre-orders started.
- Apple now limits preorders to two per customer across US, Japan, Spain, and UK stores.
- Shipping estimates are January 22 across Apple stores, while Best Buy shows November 10 for the 512GB model.
- The restriction was observed across online stores in Japan, Spain, the United Kingdom, and the US, where adding more than two units triggered a warning notice.
- The warning message stated: "A maximum of 2 iPhone Duo can be purchased per customer. Please adjust the total quantity of iPhone Duo in your order before checking out."
- The limitation applied regardless of configuration, as the same warning appeared whenever more than two units were in the cart.
- According to people on Reddit, some customers were able to order more than two when the company opened pre-orders on October 16.
- It remains unclear if and how Apple is preventing scalpers from buying more than two units via multiple accounts and different credit cards.
Apple's decision to limit iPhone Duo preorders to two units per customer comes as demand has been described as "nothing short of extraordinary." Customers across the US, Japan, Spain, and the UK have encountered warnings when attempting to add more than two units to their carts.13
The notification states: "A maximum of 2 iPhone Duo can be purchased per customer. Please adjust the total quantity of iPhone Duo in your order before checking out." This restriction aims to curb potential scalping, although it remains unclear how effectively Apple can prevent individuals from creating multiple accounts to bypass the limit.6
Shipping estimates for the iPhone Duo have been pushed back to January 22, 2024, indicating a significant backlog in orders. Reports suggest that some customers managed to place orders for more than two units on October 16, but this appears to be an exception rather than the rule.48
In contrast, Best Buy is still showing a November 10 pick-up and shipping date for the 512GB Duo, highlighting discrepancies in availability across different retailers. As the launch date approaches, customers are advised to act quickly if they wish to secure their devices before the new year.
“The two-unit cap applies regardless of configuration, and some Reddit users managed to order more than two on October 16. Apple previously called demand 'nothing short of extraordinary,' pushing shipping to 2027, though Best Buy still lists a November 10 date for the 512GB model.”
