Apple introduces Upgrade program for leasing devices; no restrictions on functionality for missed payments, says spokesperson
Brian BumberyClare NordstromApple Inc.Klarna

Apple introduces Upgrade program for leasing devices; no restrictions on functionality for missed payments, says spokesperson

Apple's new Upgrade program allows customers to lease devices without restrictions on functionality for missed payments, according to spokesperson Brian Bumbery. Users will not face a restricted mode that limits app access, a feature noted by *9to5Mac* as potentially problematic in other leasing programs.

The Verge28 July 2026 · 19:49 UTC
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Apple's Upgrade program introduces a leasing option for devices without the fear of losing functionality due to missed payments.12

In a statement to *The Verge*, Apple spokesperson Brian Bumbery confirmed, “There will be no restricted mode and/or there will be no limitations put on device functionality due to missed payments or default with the Apple Upgrade program.”4

This approach contrasts with other leasing programs, such as those from Klarna, where missing three payments can lead to termination of the lease and a demand for the full outstanding balance, as noted by Klarna spokesperson Clare Nordstrom.3

The absence of a restricted mode is significant; as highlighted by *9to5Mac*, such a mode would limit users' access to essential apps, allowing only basic functionalities like Phone, the App Store, Clock, Settings, and Wallet.

Apple's decision to eliminate these restrictions aims to enhance customer experience and provide peace of mind for users who may face financial difficulties during their leasing period.

Key Insight
“Apple spokesperson Brian Bumbery confirmed that there will be no limitations on device functionality due to missed payments or defaults. Additionally, Klarna spokesperson Clare Nordstrom stated that if customers miss three payments in a row, the lease agreement will be terminated, requiring full payment of the outstanding balance.”
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“‘There will be no limitations put on device functionality due to missed payments,‘ Apple says.”
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